download clock royal tower fairmont hotel

Requesting in-room services while inside or outside the hotel,.Making special requests like airport transportation, restaurants bookings, room upgrades, etc.,.Exploring all available services and finding prompt answers to any questions,.Makkah Clock Royal Tower and Raffles Makkah Palace guests will now provide an AI assistant that supports their guests throughout their stay with a range of services including: The solution will employ cutting-edge AI technology to help the two premium hotels become much closer and responsive to their guests across their digital channels. Makkah Clock Royal Tower, a Fairmont hotel, and Raffles Makkah Palace, have selected Tactful AI’s Cognitive Contact Center solution to transform all customer engagements using AI. He or she would have not done by purpose.Cambridge UK & Makkah Saudi Arabia. Anyhow that’s ok, I believe that the one who cleaned our room didn’t notice that’s why. We kept the thread which can wear on the wrist on the bedside table after we came back, we couldn’t see in anywhere. The housekeeping cleaning the room was fine but threw the religious things of guests' belonging was not ok. Kept on calling to the guests again and again made us being disturbed. Since they didn’t take the deposit upon check in, she was not able to add the amount and calling again and again for the payment even after we said that we will come down and make the deposit at the reception. The breakfast restaurant as well, after we had breakfast, we asked the hostess to add the bill to room charges. Only the lady in the reception (Russian speaker) Adina or someone I forgot her name, made us and explained in professional way and apologized us. We informed regarding of the noise from the above room on our 2nd day at the reception and the guy in the reception didn’t react in professional way and asked us to call for next time (Arabic speaker).

We needed to ask for the voucher on next day. No member appreciation, no welcome drinks upon arrival. However the hotel is well located and the room we stayed was relatively ok. We stayed there for 4nights and the stay didn’t meet the expectations.

Download clock royal tower fairmont hotel